Why Choose Cathay Transportation for NEMT in NYC and New York State
Cathay Transportation has earned the trust of patients, healthcare facilities, and care coordinators throughout New York by delivering consistent, compliant, and compassionate service. We handle complex transportation needs with care, attention to detail, and a deep understanding of the medical environment.
Our team knows that missed pickups, late arrivals, or poor communication can directly affect patient outcomes. That’s why we operate with a focus on accountability, coordination, and clear communication at every stage of the trip.
At Cathay Transportation, we understand that medical transportation is more than a ride. It is a vital link between patients, families, and the care they depend on.
Our team provides Non-Emergency Medical Transportation (NEMT) and special needs transportation for individuals who require assistance, patience, and professionalism. Whether it’s a routine medical appointment, dialysis treatment, rehabilitation visit, or hospital discharge, we are here to make the process easier and safer.
Learn more below and see how Cathay Transportation can support your transportation needs with reliability and respect.
Proven Experience in Medical and Special Needs Transportation
Cathay Transportation brings real-world operational expertise to every trip we handle. Our drivers and dispatch team are experienced in assisting passengers with mobility limitations, wheelchairs, and special care requirements.
We have successfully supported countless medical trips by focusing on preparation, coordination, and professionalism. Our experience allows us to handle complex transportation needs while maintaining safety, dignity, and compliance.
Local Knowledge of NYC and New York State Transportation Needs
Navigating New York’s streets, traffic patterns, and facility protocols requires experience. Our deep familiarity with New York City boroughs and statewide routes allows us to plan efficiently, anticipate challenges, and minimize delays.
We work closely with hospitals, dialysis centers, rehabilitation facilities, and insurance brokers to ensure trips are scheduled correctly and executed smoothly. From busy urban medical centers to long-distance appointments, our local knowledge helps us deliver dependable service.
Dedicated to Personalized, Patient-Focused Service
Every passenger has a different story, and no two transportation needs are the same. At Cathay Transportation, we take the time to understand each trip’s requirements, from pickup details to mobility assistance and timing sensitivity.
Our team communicates clearly with patients, families, and facilities to ensure expectations are aligned. We believe trust is built through consistency, respect, and follow-through—and we take that responsibility seriously.
Our Services
We provide professional, non-emergency transportation for seniors and individuals with disabilities who want to travel to their destination safely and in a timely manner. Our drivers are CPR certified, and first aid trained, so you’ll never have to worry.
About Us
Cathay Express Transportation is an ambulette service that specially trains our employees in transporting seniors and passengers with disabilities. All of our drivers are CPR certified and will pick you up at your door, assist you into the vehicle, and help you to your destination.
Enjoy The Ride
You can count on Cathay Express to provide you with a safe ride 24 hours a day, 7 days a week and take you wherever you need to go. You or your loved one can travel securely with peace of mind knowing that they’re in the hands of an expertly trained driver.
Reliable Coordination With Insurance and Care Providers
We are experienced in working with MAS and insurance-authorized transportation, ensuring trips meet required guidelines and documentation standards. Our dispatch and operations team works behind the scenes to coordinate approvals, scheduling, and real-time adjustments when needed.
Our goal is to remove transportation barriers so patients can focus on their health—not logistics.
Committed to Safety, Compliance, and Dignity
Cathay Transportation operates with strict adherence to New York State regulations and industry standards. Our vehicles are properly equipped, our staff is trained, and our processes are designed to support safe, respectful transportation for every passenger.
We don’t just move people from point A to point B—we support access to care.
WE PROUDLY SERVE
