About Us

About Us

Cathay Express Transportation is a leading Non-Emergency Medical Transportation (NEMT) provider serving Queens and surrounding New York communities. We specialize in safe, reliable, and dignified transportation for elderly and disabled individuals who depend on consistent access to medical care and essential services.

With millions of trusted trips completed, a dedicated statewide team, and hundreds of active vehicles on the road daily, Cathay Express Transportation operates at scale while maintaining a strong focus on individual patient needs. Our organization is built to deliver dependable service across a wide range of transportation levels, ensuring continuity of care and peace of mind for patients, families, healthcare providers, and broker partners.

Our NEMT services support transportation to and from:

Medical and specialist appointments

Dialysis and recurring treatments

Rehabilitation and therapy centers

Hospitals and long-term care facilities

Approved personal and community destinations

Every trip is managed with precision, professionalism, and respect. We understand that for many of our clients, transportation is not a convenience—it is a critical link to care.

Our drivers and staff are carefully selected and extensively trained. Each driver is:

Fully licensed and insured

CPR and First Aid certified

Required to maintain a clean driving record

Trained in patient assistance, sensitivity, and safety protocols

Our dispatch and operations teams are trained to respond with accuracy, efficiency, and integrity, ensuring reliable scheduling and on-time performance.

24/7 Availability and Operational Readiness

Cathay Express Transportation offers both scheduled and on-call non-emergency transportation services 24 hours a day, 7 days a week. Our operational structure allows us to support routine appointments, standing orders, hospital discharges, and time-sensitive requests without compromising service quality.

Commitment to Safety and Professional Standards

All Cathay Express Transportation vehicles are equipped with hydraulic lifts, securement systems, and necessary medical transport equipment to safely accommodate wheelchair, ambulette, and stretcher passengers. Our fleet is continuously maintained to meet regulatory and operational standards.

Patient-Centered Care at Every Level

Beyond transportation, we are committed to delivering a consistently high standard of care. Regardless of destination, appointment type, or level of assistance required, our clients can rely on Cathay Express Transportation to provide respectful, attentive, and dependable service.

Our mission is simple: to ensure that every passenger is transported safely, comfortably, and on time—every ride, every day.

 
 
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Cathay is the number #1 choice for guys night out transportation!
Cathay Express Transportation is your first choice transportation provider for the elderly and disabled in QUEENS and neighboring NY communities. Our non-emergency medical transportation services allow both the elderly and disabled communities to travel safely and comfortably to appointments, care centers, treatments, and family events across New York. Our dedicated medicare transportation professional are committed to providing each and every client with the highest quality medical transport and leisure transportation services in the area. Aside from our incredibly high transportation service standards, we also provide all of our customers with the highest standard for care. For our elderly and disabled clients alike, this means that regardless of where you might be traveling to, what kind of appointment you have, or what specific needs you may have, you can always count on the Cathay Express Transportation team to provide you with the NYC_transportation_wheelchair level of service you deserve. All of our vehicles are equipped with hydraulic lifts and other medical equipment to ensure that every client can be attended to in the proper capacity, no matter their needs. We are proud to offer our scheduled and on-call non-emergency transportation services 24/7. Our staff is trained to respond to all calls with promptness, sensitivity and integrity as well as to drive with the highest level of care and precaution. Each of our drivers is trained in CPR/ First Aid, fully licensed, and required to maintain a clean driving record. Our staff is ready to plan your trip – click here