Our Services
Cathay Express Transportation Service
Cathay Transportation provides a comprehensive range of non-emergency medical and special needs transportation services across New York State, including New York City, Long Island, New Jersey, and Upstate New York. Our Operations run 24 hours a day, 7 days a week, with centralized dispatch for continuous coverage and rapid response.The services focus on ensuring safe, reliable, dignified, and accessible transportation for individuals with mobility challenges, seniors, and those requiring medical or therapeutic support. Key offerings include:
Special Needs School Bus Transportation
Customized solutions for students attending public, charter, private, or religious institutions. This includes wheelchair-accessible vehicles with lifts, ramps, and securement systems, along with trained drivers and attendants experienced in supporting students with disabilities to ensure safe and reliable access to education.
Paratransit Transportation
Door-to-door or curb-to-curb options designed for individuals who cannot use standard public transit due to disabilities, aligning with programs such as Medicaid transportation and initiatives from the Department of Aging, Office for People With Developmental Disabilities, and New York State Department of Transportation.
Stretcher Transportation
Specialized vehicles for patients unable to sit upright, featuring secure mounting systems and trained attendants. This service supports hospital discharges, long-term care transfers, and recurring treatments requiring a reclined position.
Wheelchair Transportation
ADA-accessible vehicles equipped with power-operated lifts, ramps, and secure tie-downs for manual or powered wheelchairs. Ideal for recurring medical visits, therapy sessions, specialty care, and daily needs, with professional assistance for boarding, securement, and alighting.
Ambulatory & Livery Transportation
Services for passengers who can walk independently or with minimal assistance. Ambulatory options provide door-to-door support for routine appointments, while livery offers non-clinical, curb-to-curb transportation for those needing dependable rides without physical assistance.
Ambulatory & Livery Transportation
Flexible services extending beyond New York to neighboring states and other destinations as needed, supporting travel for medical care, family visits, or special events while maintaining the same standards of accessibility, safety, and professional assistance.
2-Man Assist
Enhanced support involving two trained personnel for passengers requiring additional help with mobility, transfers, or handling equipment, ensuring greater safety and comfort during transport.
Standing Orders
Recurring transportation arrangements for patients with ongoing needs, such as regular dialysis, rehabilitation, or therapy sessions. Transportation is automatically scheduled on a consistent basis, eliminating the need for repeated bookings and ensuring reliability for long-term care.
Medical Appointments
Dedicated non-emergency transportation to and from doctor visits, hospital clinics, outpatient facilities, and other healthcare providers. Services accommodate one-time trips, round trips, or scheduled recurring appointments, with emphasis on punctuality, comfort, and passenger dignity.
Special Airport Transportation
Wheelchair-accessible and handicap-friendly airport transfers, including pickups and drop-offs at major airports such as JFK. This includes assistance for seniors, disabled passengers, and those with mobility equipment, ensuring timely and stress-free travel to or from flights, with door-to-door support and trained staff for boarding and alighting.
Cathay Transportation serves a wide array of clients and facilities, including dialysis centers, chemotherapy treatments, nursing homes, rehabilitation centers, physical therapy providers, hospitals, outpatient facilities, and other healthcare and community partners. The company maintains long-standing relationships with over 40 public and private organizations, consistently meeting stringent compliance, reporting, and safety standards.All drivers and onboard staff undergo extensive background checks, fingerprinting, drug and alcohol testing, and ongoing training in passenger sensitivity, accessibility awareness, special-needs handling, and safety protocols. Preventive maintenance programs ensure vehicle reliability, while real-time routing, trip documentation, customer communication, and incident response support high service quality. Feedback from riders and partners is regularly collected to drive continuous improvement and maintain excellent satisfaction ratings. This broad portfolio positions Cathay Transportation as a scalable, performance-driven provider committed to enhancing mobility, equity, and access for diverse populations throughout the region.