Dial-A-Ride: What’s the Process?

Man helping woman in wheelchair into vanEveryone deserves safe and reliable transportation, whether or not they are in a wheelchair. If you’ve been looking into disabled transportation services in New York City, then chances are you know of the Dial-A-Ride program. When it comes to transportation services for the disabled, Dial-A-Ride leads the way, providing on-demand rides to destinations across the greater metro area. It’s so important for both disabled people and their caregivers to have access to handicapped transportation services and non-emergency medical transportation, especially in a busy and bustling place like New York. Here are a few things you should know in relation to the Dial-A-Ride process and how to arrange transportation through this program.

Check Your Schedule

The first step to arranging Dial-A-Ride is to figure out where you want to go and what time you need to be there. Once you’ve determined your destination, you can pick out what time you’d ideally like to leave. With this in mind, you’re ready to schedule your Dial-A-Ride service and get to where you want to go, no matter where that may be across the city’s five boroughs and the surrounding areas.

Pick Up the Phone

If you need to seek transportation services, you need to follow the premise of “Dial-A-Ride,” and call for your ride. It’s easy to pick up the phone, dial the number and get your ride sorted. It won’t be long before your ride comes and you can visit the doctor, grocery store, shopping center, or your friends or family. The best thing about these wheelchair transport services is that you don’t have to be limited by your wheelchair when you want to travel, whether it’s a weekly errand or a special occasion.

Wait for Your Ride

After you’ve called for your ride, you can get ready while you wait. You can expect your ride to show up at the scheduled time, with all the wheelchair assistance necessary to get you onboard and ready to go safely. The transport drivers will make sure everyone gets settled into the vehicle with all of their belongings before they start driving to the next stop. There’s a clear emphasis on rider safety and comfort with reputable wheelchair transport services like Dial-A-Ride.

Enjoy the Dial-A-Ride Experience

The next part of the process is to sit back and enjoy the ride. The great thing about these dedicated wheelchair transportation services is that they have high safety standards and strict regulations so that everyone can feel extremely safe and secure during the journey. These vehicles have state-of-the-art safety features and easy boarding ramps to make for a simple transition from home to vehicle. This transport option is much safer and smoother than venturing down into the subway system or waiting outside for a city bus that may not run on schedule.

Booking Another Ride

Once you arrive safely at your destination with Dial-A-Ride, you can look forward to your return trip and perhaps many more journeys with this wheelchair transport option. Just think about where you need to go and some places you’d like to visit in the future. You will have more opportunities to travel throughout the metro area with dependable wheelchair transport in the coming days and weeks. You’ve just got to remember which number to dial and you can go from there!

If you’re ready to use Dial-A-Ride or a wheelchair taxi in New York City, contact our helpful team at Cathay Express Transportation today for safe, on-time services.