Top Qualities to Look for in a Medical Transportation Company

Do you need disability transportation in New York City for yourself or a loved one? This kind of transportation requires more planning. You need to hire a transportation service that has experience with handling mobility equipment like wheelchairs and can administer medical care when necessary.

When you consider a medical transportation service, qualities like safety, convenience, and an excellent track record for punctuality are a must. As you begin your search for disability transportation, choose a company that meets the following qualifications.

Ongoing Staff Training

An experienced staff has a great deal to do with the safe transportation of patients. Medical transportation companies that require their staff to commit to regular training benefits patients because it guarantees the medical transport staff has the skills needed to administer therapeutic techniques and emergency intervention.

Lift Training

Disability transportation services must hire medical transportation staff trained to lift patients properly. Inadequate lifting techniques can cause injury to patients. The transportation staff can also be injured if they aren’t knowledgeable about how to lift a patient in and out of the vehicle. This is a skill that’s often underappreciated, but lifting techniques play a huge role in the safe transportation of disabled persons.

Fleet Maintenance

A medical transportation team can’t do its just if their vehicles aren’t well-maintained. Poorly maintained vehicles make it difficult to get patients to and from their appointments. Therefore, when selecting a transportation service, ask about fleet service records. How old is the fleet? Are the vehicles serviced regularly? The last thing you want is for you or your loved one to become stranded because the medical transportation vehicle broke down.

Vehicle Tracking

Knowing where your transportation is at all times helps you schedule your day and plan for unexpected delays. Choose a medical transport service that has a comprehensive GPS tracking system that lets you see the vehicle’s real-time location. Vehicle tracking doesn’t just help patients keep track of the location of their transportation. It’s also a great tool that holds drivers accountable for their time.

Prearranged Scheduling

When researching disabled transportation services in New York City, look for companies that offer flexible booking options. For individuals who have frequent doctor visits throughout the week, it can be a pain to call to book transportation every time. Transportation services that offer prearranged scheduling and allows patients to book transportation for several appointments at once is preferable.

Dedicated Professionals

Transporting disabled patients to and from their appointments isn’t just another job. For some people it might be, but the best transportation services hire people who have a true passion for helping others. These individuals offer caring and considerate service to the people they serve. They genuinely want the best for their patients and go above and beyond to ensure their comfort and security.

Depending on the situation, you or your loved one might interact with the transportation team several times a week for months or years. It’s important you choose a service that hired dedicated professionals who you can trust and feel comfortable taking care of you or your loved one during vulnerable moments.

Are you looking for transportation services for disabled in New York City? For professional non-emergency, handicap transportation services in the metro NYC area, contact Cathay Express Transportation at (212) 261-5555.